Frequently Asked Questions

How can I buy tickets?

Tickets to most events are available at The Orion Amphitheater box office or online via Please note additional tax and service fees may apply. Contact AXS customer service at 888-929-7849.

What forms of payment are accepted at The Orion Amphitheater?

Mastercard, Visa, American Express & Discover are accepted at The Orion Amphitheater box office, all main concession stands and merchandise stands.  The Orion Amphitheater is a fully cashless venue. No checks are accepted. No ATMs are available on site.

What does "General Admission" mean?

General Admission means that there are no assigned seats. Seating is obtained on a first-come, first-served basis.

How far is The Orion Amphitheater from the local airports?

  • Huntsville International Airport 9.2 miles
  • Northwest Alabama Regional Airport 55.1 miles
  • Nashville Airport 112 miles

Directions to the site are available here.

Is smoking permitted?

Smoking of any kind is not permitted in The Orion Amphitheater, except in designated areas. 

How do I get a schedule of events?

A full list of our events can be found here.

Does The Orion donate tickets or other items to charity?

Requests for tickets should be made in writing on official charitable or non-profit organization letterhead including tax-exempt information. Please contact Victoria Jones by email.

  • Letters are filled based on availability. No calls please.
  • Unfortunately, not all requests are able to be fulfilled.

How do I get to The Orion Amphitheater?

Please visit our directions page. 

Does The Orion Amphitheater have a lost and found department?

If you discover an item to be missing, or find an item that does not belong to you, please contact an usher or member of security immediately. You may also contact our Lost and Found Department by email.


  • We are a cashless venue.
  • ATMS will not be available on site at this time. All point of sale locations accept credit cards.

Prohibited Items

  • Audio or video recorders
  • Ballons
  • Bubbles
  • Banners/signs
  • Bikes/skateboards/in-line skates
  • No tarps/plastic sheeting
  • Brochures/handouts/stickers
  • Cameras with detachable lenses
  • Confetti/Glitter
  • Drones
  • Fireworks of any kind
  • Outside food & beverage
  • Facepaint
  • Frisbees, soccer balls or sports equipment of any kind
  • GoPros
  • Grills/open flames of any kind inside or outside the venue
  • Hula Hoops
  • Illegal drugs
  • Laser pointers
  • Liquor
  • Noise makers
  • Pets of any kind (unless it is a service animal)
  • Selfie Sticks
  • Tables of any kind
  • Tents or staking
  • Umbrellas
  • Weapons of any kind (included but not limited to knives, guns, tasers, chains, studded/spiked jewelry)

What food items are found at The Orion Amphitheater?

Click here for a full list of our food and beverage offerings.